EVI Version
We’re officially sunsetting EVI versions 1 and 2 on August 30, 2025. To keep things running smoothly, be sure to migrate to EVI 3 before then.
EVI 3 is the latest version of Hume’s Empathic Voice Interface. EVI versions 1 and 2 remain supported while developers transition.
This guide explains how to specify which EVI version is used in Chat and highlights the differences between each version, including capabilities, voice options, and pricing.
Version comparison
Set the EVI version
The EVI version is set using the evi_version
field in your
Config. The version associated with the
config_id
you provide when starting a Chat determines which EVI version is used.
To select a version when creating a Config:
- Go to the Configurations page.
- Click Create config.
- In the first step of the flow, choose your desired EVI version.

Update an existing Config
To change the version of an existing Config:
- Go to the Configurations page.
- Find your Config by name and click Edit.
- Select a different version from the edit page.


You can also update the version directly in the EVI playground by selecting a Config and changing the version in the panel on the right.

Migrating to EVI 3
Upgrade instructions
To upgrade an existing Config to EVI 3, set the evi_version
field to "3"
. See the Update an existing
Config section of this guide for steps.
Changes
-
Updated voice options
Legacy voices from EVI 1 and 2 are not supported with EVI 3. See our Voice Configuration Guide for further details on voice support across versions.
To upgrade, select a new voice option from Hume’s Voice Library or your Custom Voice.
Want to continue using a legacy voice option with EVI 3? Use Voice Cloning to replicate it for use in EVI 3.
-
Voice selection is required
EVI 3 Configs require a voice option to be specified explicitly. Unlike previous versions, there is no default voice option.
To upgrade, make sure to specify a voice option in your Config if you haven’t already.
-
Assistant prosody scores are relocated
In EVI 1 and 2,
assistant_message
objects included prosody scores. In EVI 3, prosody is delivered separately as anassistant_prosody
message for lower latency.To upgrade, match
assistant_prosody
messages toassistant_message
using the sharedid
.Assistant MessageAssistant Prosody Message