Support
Get technical support, contact our team, or explore enterprise and research programs.
Something not working as expected? View system status on our Status Page.
Get Help Now
Ask AI
Get instant answers using the Ask AI button in the bottom-right corner of any documentation page. Ask AI draws from multiple knowledge sources including technical documentation, blog posts, public GitHub repositories, and marketing materials. Best for:
- API endpoints and parameters
- SDK installation and configuration
- Code examples from docs and GitHub
- Feature explanations and use cases
- General questions about Hume products and capabilities
For bugs or issues requiring human assistance, use Discord #support.
Discord Support
Our Discord server is the primary channel for technical support. Post your question in #support and receive an immediate response from our Ask AI bot. If the bot doesn’t resolve your issue, tag our team for human assistance.
Getting Started
- Join the Hume Discord server and complete onboarding
- Complete #user-verification and review #rules and #support-guidelines
- Post your question in #support
Email Support
For account and billing inquiries, contact the appropriate team. Expect a response within 1-2 business days.

