Support

Get technical support, contact our team, or explore enterprise and research programs.

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Get Help Now

I need…Go to
Technical support (APIs, SDKs, Playgrounds)Discord #support
Account or billing assistanceEmail support
Enterprise solutionsContact Sales

Discord Support

Our Discord server is the primary channel for technical support. Post your question in #support and receive an immediate response from our Ask AI bot. If the bot doesn’t resolve your issue, tag our team for human assistance.

Getting Started

  1. Join the Hume Discord server and complete onboarding
  2. Complete #user-verification and review #rules and #support-guidelines
  3. Post your question in #support

Email Support

For account and billing inquiries, contact the appropriate team. Expect a response within 1-2 business days.

TopicContact
Account, billing, invoices, or payments[email protected]
Legal, privacy, or compliance[email protected]
Press or media inquiries[email protected]

Enterprise Solutions

ProgramDescription
Sales & PartnershipsCustom solutions, volume pricing, and partnership opportunities

Resources

ResourceDescription
Technical DocumentationGuides, tutorials, and API reference
PricingPlans, rates, and usage limits