> This page is for Voice APIs.

> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://dev.hume.ai/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://dev.hume.ai/_mcp/server.

# Support

> **Tip**
>
> Something not working as expected? View system status on our [**Status Page**](https://status.hume.ai/).

## Get Help Now

| I need...                                   | Go to                                                                |
| ------------------------------------------- | -------------------------------------------------------------------- |
| Technical support (APIs, SDKs, Playgrounds) | [**Discord #support**](#discord-support)                             |
| Account or billing assistance               | [**Email support**](#email-support)                                  |
| Enterprise solutions                        | [**Contact Sales**](https://www.hume.ai/sales-and-partnerships-form) |

## Discord Support

Our [**Discord server**](https://discord.com/invite/humeai) is the primary channel for technical support. Post your question in [**#support**](https://discord.com/channels/991790422433210459/1468734037970649108) and receive an immediate response from our **Ask AI** bot. If the bot doesn't resolve your issue, tag our team for human assistance.

### Getting Started

1. [**Join the Hume Discord server**](https://discord.com/invite/humeai) and complete onboarding
2. Complete [**#user-verification**](https://discord.com/channels/991790422433210459/1309608087807725659) and review [**#rules**](https://discord.com/channels/991790422433210459/991798974157697184) and [**#support-guidelines**](https://discord.com/channels/991790422433210459/1296220247044526140)
3. Post your question in [**#support**](https://discord.com/channels/991790422433210459/1468734037970649108)

## Email Support

For account and billing inquiries, contact the appropriate team. Expect a response within 1-2 business days.

| Topic                                   | Contact                                     |
| --------------------------------------- | ------------------------------------------- |
| Account, billing, invoices, or payments | [**assist@hume.ai**](mailto:assist@hume.ai) |
| Legal, privacy, or compliance           | [**legal@hume.ai**](mailto:legal@hume.ai)   |
| Press or media inquiries                | [**press@hume.ai**](mailto:press@hume.ai)   |

## Enterprise Solutions

| Program                                                                     | Description                                                     |
| --------------------------------------------------------------------------- | --------------------------------------------------------------- |
| [**Sales & Partnerships**](https://www.hume.ai/sales-and-partnerships-form) | Custom solutions, volume pricing, and partnership opportunities |

## Resources

| Resource                                   | Description                          |
| ------------------------------------------ | ------------------------------------ |
| [**Technical Documentation**](/)           | Guides, tutorials, and API reference |
| [**Pricing**](https://www.hume.ai/pricing) | Plans, rates, and usage limits       |